Retail IT Systems & Operations • Personal Reflections Since 2008

Building Reliable Systems, Cultivating Workplace Trust, and Sharing Thoughtful Perspectives.

Assalamualaikum. I am Hendra Wijaya—an IT Systems & Operations Lead in the retail sector, Master of Computer Science (M.Kom) graduate from ITB STIKOM Bali, creator of Poskasir.net, and someone who enjoys reflecting on workplace culture, practical IT, and everyday life.

Life Journey:
Born in Jakarta 12 Yrs in Pekalongan Based in Denpasar, Bali
Portrait of Hendra Wijaya
Morning Coffee & Thoughts
Bali Kintamani Roast & Daily Reflection
14+ Yrs
Retail Systems & Operations
Managing retail IT systems, POS infrastructure, and daily store operations since 2012.
Poskasir
Independent Project
A simple Point of Sale tool created to help retail stores manage sales and stock.
M.Kom
Academic Studies
Master of Computer Science graduate from ITB STIKOM Bali, continually learning.
Since 2008
Writing & Reflections
Sharing personal thoughts on workplace culture, life, and everyday technology.

Personal, Professional & Academic

A personal synthesis uniting family heritage, 14+ years of retail IT experience, and postgraduate studies in Information Technology.

Family, Heritage & Life Journey

Born in Jakarta on May 20, 1988, I spent 12 formative years in Pekalongan before moving to the Island of Bali. Today, I am grateful to call Denpasar my home.

I am the husband of Ni Made Rasmiati and father of three children: Arundaya, Arka, and Anika—each carrying forward our family values and cultural heritage.

The Joy of Coffee

A cup of coffee provides a pleasant space for quiet reflection throughout the day. I have a fond appreciation for Bali Kintamani coffee, known for its gentle citrus brightness and refreshing aroma.

Writing & Sharing Thoughts (Since 2008)

I started writing online in 2008 at kuliahqita.wordpress.com to document notes during my college years. In 2010, I began publishing on an independent domain. Today, on hendrawijaya.net, writing remains a comforting medium to share observations about workplace culture, technology, and life reflections.

Professional Journey & Work Experience

2012 – Present (14+ Years)

IT Systems & Operations Lead

Retail Company, Bali

Managing both technical IT systems architecture and end-to-end operational execution across multi-branch retail stores:

  • Systems & Infrastructure: Overseeing store POS architecture, local and cloud server environments, multi-branch network connectivity, database integrity, and inventory/ERP system integrations.
  • Operational Continuity: Ensuring high availability for cashier checkout workflows, daily operational troubleshooting, disaster recovery readiness, and hardware lifecycle management across branches.
  • Process Optimization: Standardizing store IT operational procedures (SOP), streamlining daily sales/stock reconciliation, and supporting store teams with practical technical solutions.
2007 – 2011 (4 Years)

Computer Solutions & Technical Support

Datayasa Komputer (ITB STIKOM Bali Campus)

Assisted students and clients with hardware diagnostics, software troubleshooting, and basic network setup while completing my undergraduate degree.

Master's Degree

Master of Computer Science (M.Kom)

Institut Teknologi dan Bisnis (ITB) STIKOM Bali

Completed postgraduate studies focusing on information systems, IT management, and organizational technology processes.

Bachelor's Degree

Bachelor of Computer Science (S.Kom)

Institut Teknologi dan Bisnis (ITB) STIKOM Bali

Learned fundamentals of software development, database design, computer networking, and information technology.

Areas of Interest & Practical Knowledge

Retail Systems Retail IT Infrastructure Point of Sale (POS) Architecture Data Science Enterprise Information Systems Workplace Culture & Organizational Trust Digital Content Curation

Poskasir.net — Point of Sale Platform

Applying practical retail IT experience to build a straightforward and reliable POS solution.

Practical Challenge

Cashier Speed & Multi-Store Inventory

Retail stores often need simpler ways to record sales, prevent stock discrepancies across branches, and keep cashiers running even during slow internet.

The Approach

Lightweight & Cloud-Connected

Designed with a focus on simplicity, quick barcode scanning, offline cashier readiness, and straightforward end-of-day sales reporting.

The Practical Outcome

Smoother Daily Operations

Helps store owners and cashiers save time on daily reconciliation, track inventory accurately, and serve customers with fewer hurdles.

Point of Sale Tool

Poskasir.net Platform

Created to keep cashier operations simple and helpful for small and medium retail businesses.

Straightforward Cashier View
Multi-Outlet Stock Sync
Daily Sales Summaries
Reliable Offline Support
Visit Poskasir.net
poskasir.net/dashboard
Cloud POS Platform
Simple, Practical & Reliable

Combining 14+ years of retail field experience with clean, practical software.

“Good IT systems in retail are not just about servers and technology—they succeed when they genuinely help people do their daily work with clarity, simplicity, and mutual trust.”

— Hendra Wijaya

Opinions & Perspectives

Personal reflections on workplace culture, leadership, and life philosophies.

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Dijalan yang tidak mudah, Kita…

Dijalan yang tidak mudah, Kita…

Kekasih, Duabelas tahun telah lewat seperti hujan yang tak selalu jatuh dengan cara yang sama. Ada yang deras hingga menjatuhkan kita, ada yang tipis namun tetap membuat hati bergetar.

Dialogue, Consultation & Exchange of Ideas

Whether you would like to discuss retail IT systems, POS ideas, workplace culture, or simply connect over a warm cup of Bali coffee, feel free to reach out.